Privacy Policy
Dongkuk Sungshin (“Company,” “we,” “us,” or “our”) values the privacy of users and complies with applicable privacy laws and regulations, including the Personal Information Protection Act. This Privacy Policy explains how we collect, use, retain, and protect personal information provided through our website.
1. Purpose of Collecting and Using Personal Information
The Company collects and uses personal information submitted through the contact form on our website for the following purposes:
- To receive and review inquiries
- To respond to inquiries and provide consultation
- To provide information regarding services, products, quotations, partnerships, or other requested matters
- To manage inquiry history and provide efficient customer support
The Company does not use personal information for purposes other than those stated above. If the purpose of use changes, we will take necessary measures in accordance with applicable laws.
2. Personal Information We Collect
The Company collects the following personal information when users submit an inquiry through the website.
| Category | Collected Items | Purpose |
|---|---|---|
| Required | Name, email address, inquiry details | Inquiry submission, identity confirmation, and response |
| Optional | Phone number, company name | Phone consultation, business inquiry verification, and customer support |
Users may refuse to provide optional information, and refusal to provide optional information will not restrict the use of the contact form.
3. Retention and Use Period of Personal Information
The Company destroys personal information without delay once the purpose of collection and use has been fulfilled.
However, the Company may retain inquiry records for one year from the date of submission for inquiry management and dispute response purposes. If retention is required under applicable laws, the Company will retain the information for the period prescribed by such laws.
4. Provision of Personal Information to Third Parties
The Company does not provide users’ personal information to third parties in principle.
However, personal information may be provided in the following cases:
- When the user has given prior consent
- When provision is required by applicable laws
- When requested by investigative or relevant authorities through lawful procedures
5. Outsourcing of Personal Information Processing
The Company may outsource part of its personal information processing activities to external service providers for efficient website operation and inquiry response.
If any personal information processing is outsourced, the Company will disclose the name of the service provider, the scope of outsourced work, and relevant privacy protection matters in this Privacy Policy.
※ If there is no outsourcing: The Company does not currently outsource personal information processing to any external service provider.
6. Procedure and Method of Destroying Personal Information
The Company destroys personal information without delay when the retention period expires or the purpose of processing has been fulfilled.
Personal information is destroyed in the following manner:
- Electronic files: Permanently deleted using methods that prevent recovery or restoration
- Printed documents: Shredded or incinerated
7. User Rights and How to Exercise Them
Users may exercise the following rights regarding their personal information at any time:
- Request access to personal information
- Request correction or deletion of personal information
- Request suspension of personal information processing
- Withdraw consent to the collection and use of personal information
Users may exercise these rights by contacting the Personal Information Protection Officer or the responsible department in writing, by email, or by phone. The Company will respond without delay in accordance with applicable laws.
8. Measures to Ensure the Security of Personal Information
The Company takes the following measures to ensure the security of personal information:
- Restricting and managing access rights to personal information
- Minimizing the number of personnel handling personal information
- Installing and regularly inspecting security programs
- Safely storing materials containing personal information
- Preventing unauthorized access through website and server security management
9. Use of Cookies
The Company does not provide membership registration or login functions and does not operate separate cookies for user identification.
However, some cookies may be used depending on the website operating environment or the use of analytics tools. If the use of cookies changes, the Company will provide notice through this Privacy Policy.
10. Personal Information Protection Officer
The Company designates a Personal Information Protection Officer to handle inquiries, complaints, and damage relief related to personal information processing.
- Personal Information Protection Officer: [Name or Position]
- Department: [Department Name]
- Email: [Email Address]
- Phone Number: [Phone Number]
Users may contact the Personal Information Protection Officer regarding any privacy-related inquiries, complaints, or damage relief requests arising from the use of the Company’s services.
11. Remedies for Infringement of Rights
Users may contact the following institutions for consultation or relief regarding personal information infringement.
- Personal Information Infringement Report Center: 118
- Personal Information Dispute Mediation Committee: 1833-6972
- Supreme Prosecutors’ Office: 1301
- Korean National Police Agency: 182
12. Changes to This Privacy Policy
This Privacy Policy may be amended due to changes in applicable laws, the Company’s personal information processing practices, or website operation policies.
If this Privacy Policy is amended, the Company will announce the changes through the website.
- Effective Date: 2026.08.01